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Privacy Policy for Happy Healthy You

For the purposes of this Policy, Happy Healthy You/us/we shall mean Food Supplements International Pty Ltd ACN 617 701 069 trading as Happy Healthy You and its associated entities.


Protecting personal information has always been important to us and the Privacy Amendment (Enhancing Privacy Protection) Act 2012 (Cth) and the Privacy Act 1988 (Cth) ('the Act’) and the Credit Reporting Code of Conduct ('CRCC') means that we have legal obligations in relation to protecting personal information. The Act, in accordance with Australian Privacy Principles and the CRCC, determines how we must handle personal information.


This is our policy on the management, collection, security, integrity, disclosure of and access to personal information about our clients; entities that include but are not limited to individuals, companies, trusts, trustees and their assigns ('you') whose personal information we manage, collect, secure, disclose and correct in accordance with our reasonable business purposes.

Personal Information Examples

Purpose of collection and disclosure of personal information and how we protect and manage that personal information


Contact details, date of birth, occupation, driver's licence, employment history, salary information, Tax File Number, qualifications, ethnic or racial origin, religious beliefs, political association, professional memberships, criminal record, health and genetic information, location/address, email address, mobile or phone number, and other identifying information, financial information, bank account details, type of credit, day on which the credit is entered into and terminated, the terms and conditions of the credit that relate to the repayment of the amount of credit, the maximum amount of credit available under our credit terms, repayment history information (RHI), transaction history information, default information, serious credit infringement information, court proceeding information, publicly available information and personal shareholdings in corporate entities

Purpose of collection and disclosure of personal information and how we protect and manage that personal information

If we collect this type of information, it is generally collected by way of:


 - use of our web-site (see the website section below) including the product purchase form;
 - email communication by you to us;
 - any credit application form submitted to us;
 - an application for employment; and 
 - from third parties such as credit providers and insurers etc. Examples of third-party providers of your personal information include:


  • Australia Post
  • Communications providers
  • Banks and deposit taking institutions
  • ASIC


We may also collect your publicly available information relating to credit worthiness and if applicable registration of security interests under the Personal Properties Securities Act 2009 (Cth).


  • Court judgments/writs
  • Bankruptcy and personal insolvency information
  • Directorship and Proprietorship Information

We may be required to use and disclose your personal information in accordance with the law (for example by direction of a court/tribunal).


We may disclose your personal information to our professional advisors, and we may use your personal information to manage the distribution of products, to personalise and improve your experience using our web-site, to improve our services provided to you (including the efficiency of processing transactions), for marketing purposes, for insurance purposes, or in relation to claims, order processing, litigation and/or to assess your suitability for employment or credit related applications connected with Happy Healthy You.


Credit card payment authorisation 

We may sometimes require you to complete and sign our credit card payment authorisation form for the purposes of transacting with us. Upon your request, this information will be destroyed if it is no longer required for the purposes of our business functions, activities or legal requirements. 


Unsolicited or sensitive information

We may sometimes collect sensitive information. Sensitive information is only collected if the information is reasonably necessary for the purpose of performing our functions and activities. We will destroy unsolicited information, whether sensitive or otherwise, unless it is necessary for the reasonable purposes of our business.


Anonymity or pseudonymity

We will preserve the anonymity or pseudonymity of an entity where practicable, in the circumstances and in accordance with the law.


Quality of personal information

We will take all reasonable steps to maintain accurate and complete personal information. You may access your personal information and request that your personal information is corrected.


Direct and Promotional Marketing

We will not use and/or disclose personal information for any direct or promotional marketing purposes without your prior consent. If you subscribe to our Newsletter you consent to your nominated subscription details being obtained, retained and used by us for direct or promotional marketing purposes until you advise us otherwise by notice in writing or by unsubscribing. 


Government related identifiers

Unless you otherwise authorise us, we will not collect and/or disclose government related identifiers with the exception of your driver's licence information which may be collected in order to accurately identify you.


Overseas disclosure of Information

We may send your personal information offshore for business processing and administrative purposes. If we do, we would do so in compliance with our statutory obligations.


Security of Information

Administration Security

Happy Healthy You has processes, documentation and systems in place to protect your personal information from unauthorised access, use, disclosure or alteration. Only authorised team members performing designated tasks are permitted to see or use personal information held by Happy Healthy You. We use a combination of physical and electronic security measures to protect personal information, including restricting physical access to our offices, firewalls and secure databases to keep personal information secure. We have appointed specialist service providers for our business such as lawyers, and document destruction contractors. These service providers are authorised to use personal information maintained by our business to the extent that is necessary for them to provide the contracted services. Our service providers are required to treat that information in the strictest confidence in accordance with confidentiality provisions in our agreements with the service providers and otherwise in accordance with the law. 

Website Access and Use (see also our Website Use Policy)

Your use of our web-site may result in our collection of your Personal Information. This is through:


 - third-party analytics tools such as “Google Analytics” and “Google Tag Manager” that we use to help us measure traffic and usage trends for our website and app;

 - automatic log file information is recorded by our servers when you use our web-site;

 - clear gifs (also known as web beacons), which are used to anonymously track the online usage patterns of our web-site users;

 - device identifiers activated when you use our web-site;

 - location data collected when you use our web-site.


Cookies may also be used by us to collect information including IP addresses about people from our website. There are many aspects of the site which can be viewed without providing personal information, however, for access to Happy Healthy You customer support features you are required to submit personally identifiable information. Cookies allow us to determine who has seen particular pages on our website and how frequently. This can help us to identify your preferences and allow us to recommend content we believe you'd be most interested in or would be most relevant to you.


For each visitor to reach the site, we expressly collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the website, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this website.


From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will use data collected from the time of the policy change for these new purposes only.

Access to and correction of your personal information

You can request access to and correction of your personal information that we hold by contacting us by way of the following methods:


Email: support@happyhealthyyou.com.au


Mail: Level 13, Suite 1A, 465 Victoria Avenue, Chatswood, NSW 2067


We will endeavour to provide you with the copies of the personal information you require or to correct your personal information within a reasonable time following receipt by us of your request.


If a fee will apply to supply of the information, or we are permitted by law to withhold certain information, or we are unable to correct your personal information, we will advise you as soon as reasonably possible following receipt of your request for that information or correction.

Destruction of Information

We will destroy personal information upon your request. You can contact us on email: support@happyhealthyyou.com.au or by accessing our website https://happyhealthyyou.com.au. The exception to this is if the personal information is required in order to fulfil the reasonable purposes of our business or the information is required to be maintained and/or stored in accordance with the law.

Complaint Procedure

If you have concerns about how we manage your personal information you may contact our internal dispute resolution team using any of the below methods:


Email: support@happyhealthyyou.com.au


Mail: Level 13, Suite 1A, 465 Victoria Avenue, Chatswood, NSW 2067


We will provide you with an acknowledgement upon receipt of your complaint and seek to resolve it within 45 days.


In the event you are not satisfied with the resolution provided you may escalate your complaint to the Office of the Australian Information Commissioner:


Phone: 1300 363 992 


Fax: (02) 9284 9666 


Email: enquiries@oaic.gov.au


Mail: GPO Box 5218, Sydney NSW 2001


For further information about privacy obligations please visit the Office of the Australian Information Commissioner website at www.oaic.gov.au.

Changes to Privacy Policy

This policy is subject to change. We will endeavour to promptly update our website at https://happyhealthyyou.com.au with any amended Privacy Policy. You can contact the Privacy Officer to obtain a current copy of this Privacy Policy.

July 2022

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★ Reviews

Our Customer Reviews

10979 reviews
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Happy Healthy You
Claudia H. (Cairns, AU)
Happy Hormones

Been taking Happy Hormones and Happy Vegan for over 3 months now, I feel so much in control with my moods and feel less irritable, my symptoms have reduced so much!!

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Happy Healthy You
Julia P. (Brisbane, AU)
Happiness overload

Thanks to Happy Hormones and Happy Calm i am very balanced Women . Thank you Lisa 💕

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Happy Healthy You
Janet L. (Coffs Harbour, AU)
Happy Hormones Powder, Happy Calm, Happy Collagen

I recieved an email today to let me know that Happy Defence is launched. I purchased a large bottle online and I am going to share the love around by introducing it to family and friends. I Have been on HH for 2.5 years, and has helped me with transitioning to Menopause controlling the Hormone Control Centre of the the brain. (Hypothalamus) I take Happy Hormones Powder daily, 1-2 teaspoons of powder and Happy Calm including a healthy diet, daily walking and Yoga.
Thank you Jeff, Lisa and Team at Happy Healthy You. x

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Happy Healthy You
Marilyn s. (Brisbane, AU)
Happy colagen

Found a new way of having collagen: I’m not an oats lover but this makes it taste good ,bowl of oats coconut yoghurt and some granola sprinkle with collagen adds new flavour to my breakfast yum

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Happy Healthy You
R. (Brisbane, AU)
4 years and still loving HH ❤

I found Happy Hormones 4 years ago and I am so grateful to the HH team for creating such an amazing supplement. I had brain fog, hair fallout, fatigue, sore aching joints, horrible skin conditions, moody and struggled to loose weight. I recommend Happy Hormones to all my lady friends. Do the assessment, follow the recommendations, put them into action and see the results. Do the 8 week detox, follow the plan and give it 100%, ask for help if you need it. The team are amazing and so ready to assist.

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Happy Healthy You
Shirley (Sydney, AU)
Happy Hormones

In 2020 I started loosing a lot of hair from my crown. It was so distressing to see almost half of my thickness disappear in the last 2years. Then I started taking happy hormones at the beginning of this year and my crown has grown hair as have the sides of my temples which were empty. To say I am happy is an understatement I am forever grateful to have come across this incredible product. View the pictures now and before shots. Thankyou Happy Hormones your product is exceptional!

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Happy Healthy You
T.M.M. (Christchurch, NZ)
Thank you

Thank you. I really notice the differenc. My moods are more balanced, the urgency and discomfort associated with the need to be has reduced. I will definitely be continuing thank you.

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Happy Healthy You
Kylie B. (Melbourne, AU)
Thank Goodness I Found You!

I’ve been having hot flushes for about 4 years or so but am still only peri menopausal. My flushes have pretty much stopped, I probably chose the wrong time of year to start taking these wonder capsules as now I’m feeling the cold here in Melbourne…this time last year I was still walking around in t-shirts and Havi’s! Another amazing benefit is that I was still taking the contraceptive pill to regulate and to prevent severe cramping not only during my cycle but also during ovulation. I decided to stop taking the pill to see if my cycle had stopped naturally as I turned 50 in January, it hasn’t, so the ovulation pain that came 2 weeks later was excruciating and I was effectively bed ridden for 5 days! I was DREADING my period! Whilst ovulating I had starting taking Happy Hormones and lo and behold, when the period arrived, NO PAIN!! I had told my Dr that I had planned on restarting the pill….no longer necessary! I’m so extremely grateful to have found HH and that I took the chance to try something natural…it’s been a complete game changer for me!

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Happy Healthy You
A.R. (Brisbane, AU)
Some cant live withouts :)

Love these products but what I love more is the support and the groups! At least you find out that that weird sensation, or itch or weight gain or something is just not you alone! I take a few of the HH products and really like them all. HH, HL, HC, HG, GT...........lately been taking HC twice a day...I think its working ...my husband is still alive :)
Pis is me and the gand waiting on the HH order :) lol

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Happy Healthy You
Stephanie (Cheviot, NZ)
Keep Calm and Carry On

Have been taking HH for about 5 years now and they truly work. The formula of HH is the best I have ever come across. I feel calmer taking them and they keep the hot flushes to either nothing or very mild. I take two capsules twice daily which seems to be the best maintenance dose. Go on try them, HH really work.

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